People Matter

Sr. Program Manager, Partner Readiness



United States · Remote
Posted on Friday, August 18, 2023

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

An overview of this role

As an individual contributor reporting to the Sr Director of Global Field Enablement, you will develop and deploy Partner Enablement programs and tailored engagement strategies to help our Partners progress in their capability journey with GitLab. In this role, you will be tasked with designing, building, and orchestrating global sales and technical enablement programs, ensuring that our Partner community is empowered to act as a force multiplier for our global revenue teams (Enterprise Sales, Commercial Sales, Partner Sales, Customer Success, Professional Services, and Solution Architecture).

What you’ll do

  • Build and execute a multi-year partner enablement strategy, focusing on quickly and efficiently scaling our Partners sales and technical capabilities in close partnership with our GitLab Partner Sales, Partner Operations, Partner Programs, Partner Solution Architects, and Customer Education, and teams.
  • Work closely with the GitLab Field Leadership, Field Enablement, and Marketing teams to ensure that new product, pricing and packaging, messaging, revenue plays, and operational updates are effectively communicated to the internal Partner team and external Partners via the Partner Relationship Management (PRM) system with the right content and training.
  • Update the Partner capability journey with persona-based capabilities by partner type, geo, and role to determine the optimal enablement strategy and touchpoints.
  • Act as a liaison between Partner Readiness and other Field Enablement team members to ensure that all our GTM Enablement programs are route-agnostic and meet our customer’s desired purchase paths.
  • Build and maintain Partner practice builders to ensure that our offerings complement our Partner’s capabilities and core competencies.
  • Measure the impact of Partner Enablement on business outcomes in partnership with our Revenue Strategy & Analytics team.
  • Manage and maintain Partner Pre-Sales & Technical Accreditations, GitLab Channel and Alliances Field team role-based onboarding paths.
  • Amplify the voice of the Partner and Field by proactively and consistently advocating for their needs.

What you’ll bring

  • 10+ years of relevant Sales, Partner, or Enablement work experience in Partner/B2B ecosystems; Channel, Global System Integrators (GSI), Distribution, Alliances, or Managed Service Providers (MSP/MSSP).
  • 5+ years designing, building, and scaling global partner enablement programs.
  • Familiarity with different tools for hosting enablement training, Partner Relationship Management systems,, and learning & content management systems.
  • Strong engagement and conflict resolution skills, building trusting relationships across levels and functions both internally and externally.
  • Proven ability to work cross-functionally with internal teams as a trusted advisor.
  • Innovates and continually improves the delivery of world-class field enablement programs.
  • Ability to travel both domestic and internationally up to 15%
  • Ability to use GitLab
  • Behaviors that align with the GitLab Values
  • A growth mindset and desire to continuously learn.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$97,400$187,900 USD
California/New York/New Jersey pay range
$97,400$208,800 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.