People Matter

Backend Engineer / Senior Backend Engineer, Switchboard



Software Engineering
Americas · Remote
Posted on Thursday, November 17, 2022

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Backend Engineers in Infrastructure, will work alongside SREs, and are experienced Ruby developers who work in the product with a focus on reliability, observability, performance and scalability at the application level, as well as on resource optimization from an Infrastructure perspective and on operationally relevant features.

As part of the Switchboard team, Backend Engineers specialization will focus primarily on building the customer portal and the corresponding backend control plane to operate a large number of GitLab environments, through automating all workflows - from provisioning new environments to daily operating tasks. This is the main difference between other Backend Engineer roles in Infrastructure, as your day to day will be occupied by automation tasks of a large number of GitLab environments (and the environments used by GitLab), and programming tasks across many environments.

You may be a fit to this role if you:

  • Have strong programming skills as a backend engineer with Ruby and/or Ruby on Rails.
  • Strong experience with profiling and metrics analysis
  • Strong experience with observability tools, including metrics (Prometheus is a plus), structured logging and distributed tracing
  • A background in DevOps, exposure to Linux, GCP/AWS, Ansible, Terraform or similar products is desirable
  • Good knowledge around SQL and/or PostgreSQL
  • Have experience regularly interacting with customers, and a focus on resolving their requests with a sense of urgency.
  • Are able to leverage GitLab as your day to day go-to tool
  • Are able to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors
  • Have experience in collaborating and communicating asynchronously
  • Have an urge to document all the things so you don't need to learn the same thing twice
  • Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • Have a strong sense for action and know how to iterate through a problem quickly
  • Share our values, and work in accordance with those values

Bonus points if you:

  • A background in working with the Kubernetes APIs
  • You've built high scale systems with Kafka, Zookeeper, or similar messaging queues.
  • You’ve built high scale APIs to orchestrate distributed systems
  • You have worked on complex implementations featuring multi-threading, async IO, advanced scheduling and resource management

Projects you could work on:

  • Build fault-tolerant, horizontally scalable solution to enable customers to operate their GitLab environments
  • Work on the GitLab core projects such as, GitLab Rails, GitLab Workhorse, Gitaly, etc.
  • Work on projects that create deployment packages of GitLab such as, GitLab Helm Chart, omnibus-gitlab, etc.
  • Work on the GitLab observability stack (e.g. ELK, Prometheus)
  • Interact with various cloud provider systems (e.g. GCP, AWS)

You share our values, and work in accordance with those values.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$92,400$178,200 USD
California/New York/New Jersey pay range
$92,400$198,000 USD

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