Human Resources Generalist
Gather Health
People & HR
Boston, MA, USA
Posted on May 23, 2025
Who is Gather Health?
Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.
About this Opportunity
This role will include responsibilities for collaboratively supporting the daily operational aspects of the HR function alongside the SVP of People and Talent. You will focus on employee relations, HRIS management, onboarding/offboarding, compliance, and talent acquisition support. This position is essential in enhancing the employee experience while ensuring policy compliance and operational efficiency across HR processes.
Although this is a remote role, candidates MUST be based in the Greater Boston area and willing to visit our Centers when necessary.
Duties Include:
- Handle employee relations matters including addressing concerns, mediating conflicts, and supporting managers with performance issues
- Process and investigate employee grievances, complaints, and concerns, ensuring fair and timely resolution
- Facilitate progressive disciplinary actions in partnership with managers, providing guidance on documentation and best practices
- Manage our HRIS system (Paylocity),ensuring accuracy of employee records and HR files, ensuring secure storage and compliance with record-keeping requirements, workflow configuration, approval processes, and performance review setup, etc.
- Lead and enhance our employee onboarding and offboarding programs to create an outstanding experience throughout the employee lifecycle
- Serve as the primary contact for employee questions regarding benefits
- Coordinate and manage leave administration processes
- Manage the HR email inbox, providing timely responses to employee inquiries
- Assist with talent acquisition efforts as needed, including screenings and interview scheduling
- Act as the liaison between HR and payroll to ensure accurate and timely processing
- Support workplace safety initiatives and workers' compensation administration
- Manage mandatory training programs through our learning management system
- Maintain job descriptions and organizational charts to ensure accuracy and compliance
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or equivalent experience
- Minimum of 3 years of HR experience with focus on HR operations and employee relations
- Proficiency with HRIS platforms, with Paylocity experience strongly preferred
- Knowledge of HR compliance regulations and best practices
- Experience with benefits administration, open enrollment processes, and leave management
- Strong organizational skills with exceptional attention to detail
- Excellent communication and project management abilities
- Ability to work for any employer in the United States
Preferred Qualifications:
- Experience in healthcare or start-up environments
- Proficiency in building processes and improving HR workflows
- Self-motivated and capable of working independently with moderate supervision
- Strong prioritization, flexibility, and adaptability skills
Why should I join Gather Health?
- We are a mission-based organization that is passionate about changing the way seniors experience primary care
- Our business model is unique and on the cutting-edge of the primary care industry
- Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
- We are intentionally building a strong company culture and providing a compassionate and joyful work environment
- We offer competitive pay and benefits for our Full-Time colleagues, including:
- Market-based base salaries
- Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
- 11 Paid Holidays
- Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
- Short and Long-Term disability insurance at no cost to you
- 401K match up to 4% of income with immediate vesting
- Life insurance coverage at no cost to you
- Employee Assistance Program
- Optional supplemental benefits
I'd like to know more – what's the next step? Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let's start by first having an exploratory conversation (via Zoom or phone) and go from there.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.