People Matter

IT Engineer

Forward

Forward

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See open jobs at Forward.
IT, Education
San Francisco, CA, USA
Posted on Friday, January 10, 2020
Forward is on a bold mission to make high quality healthcare available to a billion people across the globe. We’re building the world’s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof. We are building our IT team and looking for a world-class IT Engineer with expertise in improving and scaling IT systems and infrastructure. As an early member of our IT team, you’ll have a key role in building the future of healthcare from first principles.
Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world's best investors and entrepreneurs including Founder's Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joe Lonsdale (Palantir Founder), Joshua Kushner (Oscar co-Founder) and Garrett Camp (Uber co-Founder).
Press and Videos:
Health Moves Forward [CEO Blog Post]
The Pivot to Virtual Care [Chief Medical Officer @ Stanford Medicine]
Forward is on a bold mission to make high quality healthcare available to a billion people across the globe. We’re building the world’s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof. We are building our IT team and looking for a world-class IT Engineer with expertise in improving and scaling IT systems and infrastructure. As an early member of our IT team, you’ll have a key role in building the future of healthcare from first principles.
Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world's best investors and entrepreneurs including Founder's Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joe Lonsdale (Palantir Founder), Joshua Kushner (Oscar co-Founder) and Garrett Camp (Uber co-Founder).
Press and Videos:
Health Moves Forward [CEO Blog Post]
The Pivot to Virtual Care [Chief Medical Officer @ Stanford Medicine]

WHAT YOU'LL DO:

  • Tackle problems on the boundary of software, hardware, and the real world.
  • Scale our endpoint management tools, network and AV infrastructure, on-boarding and off-boarding procedures, helpdesk request handling, identity and access management, and overall IT processes.
  • Own build-outs and IT needs for our growing list of Forward clinics across the country.
  • Own monitoring and maintenance for critical IT infrastructure, including equipment, access, license management, upgrades, patch management, and troubleshooting.
  • Team up with our Security team to raise the bar on our IT security posture.
  • Collaborate with top-tier leaders from places like Google, Amazon, Uber, and Airbnb to determine how IT can help solve our biggest technical issues.
  • Your work will directly contribute to products and services that save and improve people’s lives. For real. :)

WHAT WE'RE LOOKING FOR:

  • You’re deeply mission-driven and you think there’s more to life than software that enables puppy ears to be superimposed on photos. Although we concede those are cute.
  • You have a deep understanding of Identity and Asset Management solutions like Okta and Jamf; networking architecture and implementation; cloud infrastructure providers like AWS; Service Desk workflow/processes; Business Collaboration applications such as GSuite, Slack and Asana; A/V and VOIP solutions.
  • You are passionate about resolving root causes for issues, using APIs to connect applications, scripting to automate common tasks, and balancing business needs with employee satisfaction.
  • You are an expert at working with cross functional teams, can deal with a lot of ambiguity and synthesize large amounts of information into a clear story that keeps everyone aligned.
  • You’re a self-starter who loves to own things end-to-end. You don’t ask for permission - you’re too busy making things happen.
  • Are you a tinkerer by nature who likes to mess around with computers, sound systems, or software hacking in your free time? You built a techno lights and sound system for your friend’s Christmas party? Boy have we got some fun things for you…
  • You have a bachelor's degree in Information Technology or a related field with 2+ years in an IT role.
The base salary range for this full-time position is $80,000-$95,000, plus equity and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations. Within the range, individual pay is determined by factors including job-related skills, experience, relevant education or training, and location.
WHY JOIN FORWARD?
We don’t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You’d be a major part of the story behind one of the most ambitious startup attempts of the past decade and you’d work with a team of people who want to use their talents for good.
We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Information collected and processed as part of any job application you choose to submit is subject to Forward’s Privacy Notice to California Job Applicants.

This job is no longer accepting applications

See open jobs at Forward.