People Matter

E-Commerce Product Manager

Eight Sleep

Eight Sleep

Product
Posted on Thursday, August 24, 2023

Eight Sleep is the world’s first sleep fitness company. Our mission is to fuel human potential through optimal sleep. We use innovative technology, detailed design, and proven science and data to personalize and improve each night for everybody—changing the way people sleep forever and for the better.

Backed by leading Silicon Valley investors, we have been recognized as one of Fast Company’s Most Innovative Companies in 2018, 2022, and 2023.

Our temperature-regulated technology, the Pod, is an absolute game changer, improving people's health and happiness by changing the way they sleep. The Pod was also recognized two years in a row by TIME's “Best Inventions of the Year.” It is available for purchase in North America (the United States and Canada) and throughout the United Kingdom, Europe (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, Denmark), and Australia via eightsleep.com. We’re excited by the success of the Pod to date and still have a long way to go toward achieving our mission.

That is why we are looking for a talented E-commerce Product Manager to join our expanding Growth team and take on responsibilities spanning the consumer website, fulfillment infrastructure, and core analytics systems. If you are a growth-oriented technical problem solver looking for a way to apply your unique skill set to exciting and impactful business challenges, this is the right opportunity for you. You’ll report directly to our VP of Brand and Marketing.

This is a high-impact role within the organization, with the opportunity to manage the top revenue channel product (D2C), owning a critical part of the growth engine.

New York base preferred but remote work is an option.

How you’ll contribute:

First and foremost, we are a mission-driven company, so a passion for what we do and our mission is key. At a high level, the role encompasses three areas:

  • Understand, educate, and convert visitors to our website + support them all the way through the delivery experience

    • Analyze behavioral data and run surveys to better understand user needs

    • Suggest improvements and test ideas based on data and research findings

    • Design experiments and features that drive growth KPIs and improve our customer conversion

    • Work closely with members of the Growth and Ops teams to identify ways to support or improve various initiatives

  • Ship quickly and at a high level of quality

    • Scope, prioritize, and coordinate all projects, deadlines, and team resources to advance the performance of our website and delivery experience.

    • Translate high-level strategy into detailed technical requirements and high-fidelity prototypes

    • Conduct user research as needed to validate designs and prototypes

    • Work closely with the development team to accelerate delivery while maintaining a high level of quality

What you'll need to succeed:

  • You are interested in the health and wellness space, particularly sleep.

  • 2+ years of experience in relevant roles with proven success driving e-commerce revenue above 7 figures/year.

  • Experience in product working with a team of developers and designers.

  • Strong knowledge of website analytics tools (e.g. Google Analytics, Amplitude).

  • Intuitive understanding of how to manipulate, analyze and interpret highly complex data; ability to synthesize vast amounts of user data into a coherent understanding of needs and motivations.

  • You are excited about the opportunity to build a fast-growing brand into an iconic company.

Bonus points for:

  • Experience working at a consumer products company focusing on health and wellness.

  • Knowledge of design programs (Figma, Sketch, Photoshop).

  • A background in mathematics or statistics.

Why you’ll love Eight Sleep:

  • We’re a tight-knit, passionate team that’s working to impact people’s lives by improving the way they sleep

  • Leadership is committed to employees’ wellness and career development

  • You’ll get a better night's sleep every night; all full-time employees receive the Pod

  • Flexible PTO

  • 100% employer contribution for medical/dental/vision insurance

  • Fully distributed workforce

  • Role ownership, and uncapped growth opportunities

At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal-opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Please note: The listed compensation range is reflective of candidates residing in the state of New York. Market compensation rates for candidates located outside of the area may vary.