Senior Manager, Workplace Experience
DoorDash
Administration
San Francisco, CA, USA · New York, NY, USA
USD 146,200-215k / year + Equity
About the Team
You'll be joining DoorDash's Facilities, Workplace, and Events team within Finance. The team designs and operates inclusive, functional, and adaptable spaces and experiences that help employees do their best work across a global footprint.
About the Role
As Senior Manager, Workplace Experience, you will own and scale the in-office employee experience across DoorDash's global office portfolio. You will translate company culture and values into consistent, high-quality programming, services, and activations that make offices feel welcoming, connected, and productive. This position requires working onsite at our New York City or San Francisco office, along with 30% travel, domestic and international.
Partnering closely with Real Estate, Workplace, Internal Communications, People, Safety, HR, EA’s and vendor partners, you will align space, services, and programming into a cohesive workplace experience. This role will lead through influence rather than direct team management, it will set standards and build repeatable models, ensuring strong execution across regions. In addition, rolling up the sleeves and getting to the lowest level of detail is critical to the success of this role.
You're excited about this opportunity because you will...
- Set and scale the global workplace experience strategy, including programming, activations, service standards, and playbooks that flex for local needs.
- Lead employee experience initiatives from concept and planning through execution, measurement, and continuous improvement.
- Partner with Real Estate, Workplace, People, Internal Communications, ERGs, Safety, HR, EA’s, GM’s and Global Operations to embed culture, belonging, readiness, and employee experience into office planning and operations.
- Manage vendors and external partners that support workplace experience, programming, speakers, nonprofit/community partnerships, and service delivery.
- Use engagement, participation, feedback, occupancy, spend, and other data to identify trends, guide decisions, and improve programs.
- Establish operating rhythms, objectives, success metrics, and stakeholder updates that keep sites, vendors, and leaders aligned.
- Ensure offices are clean, functional, inclusive, and show-ready, proactively identifying and resolving gaps across spaces, services, and environments.
- Model DoorDash values by operating with ownership, bias for action, and a commitment to getting 1% better every day.
We're excited about you because...
- Experience: Bachelor's degree and 5-10+ years in workplace, hospitality, employee experience, events, or operations, preferably in multi-site or global environments.
- Program Leadership: Proven ability to set strategy, build scalable programs, and drive cross-functional initiatives from planning through execution in ambiguous, fast-moving environments.
- Influence and Communication: Executive presence, clear written and verbal communication, and the ability to align senior leaders, stakeholders, vendors, and partners across regions.
- Hospitality and Inclusion: Service-first, approachable style with a track record of creating welcoming experiences for employees, leaders, candidates, and guests.
- Operational Judgment: Highly organized and calm under pressure, with strong prioritization, problem solving, and adaptability as business needs shift.
- Vendor and Partner Management: Experience sourcing, negotiating with, managing, and improving service providers and external partners.
- Data, Tools, and Financial Acumen: Uses feedback, occupancy, participation, spend, and KPI data to guide decisions; comfortable with tools such as Google Suite, Slack, Excel/Sheets, Jira, Coupa, Sigma, or similar; able to manage budgets and align spend to business priorities.
- Industry Context and Travel: Familiarity with hybrid work, events, workplace design, and health and safety; able to work from office 5 days a week and travel up to 30%, including to hubs and international locations.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.