Program Manager, Global Workplace Operations
DoorDash
About the Team
You’ll be joining the Real Estate and Workplace Operations team at DoorDash which is part of the Finance Organization. The REWO team creates and operates spaces and environments that allow our employees to do their very best work. We are building and operating offices that are inclusive, inspirational and functional. We aim to remove physical frictions in the space that prevent our employees from being successful.
About the Role
We are seeking a highly motivated and strategic Program Manager, Global Workplace Operations to join our Workplace team. This role will lead cross-functional initiatives aimed at optimizing the employee experience, operational efficiency, and strategic planning across our global real estate and workplace portfolio.
The ideal candidate has a strong background in workplace operations, project management, and program delivery, with a passion for designing and managing employee-centered spaces and systems that enable productivity, culture, and growth.
You’re excited about this opportunity because you will…
- Program Ownership
- Design, lead, and scale key workplace programs including space planning, occupancy management and employee experience enhancements.
- Own program roadmaps, timelines, and key deliverables while ensuring alignment with company goals.
- Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources, and ensure timely completion of deliverables.
- Cross-functional Leadership
- Partner with teams across Real Estate, Facilities, IT, HR, Finance, Legal, and Security to deliver seamless workplace solutions.
- Act as the central point of coordination for workplace transformation initiatives.
- Operational Excellence
- Monitor and enhance performance of workplace operations, developing metrics and dashboards to drive data-informed decisions.
- Identify and resolve risks, dependencies, and operational bottlenecks.
- Workplace Strategy & Change Management
- Contribute to the long-term workplace strategy, including hybrid work models and space utilization planning.
- Drive employee engagement through communication, training, and feedback loops during changes to workplace environments.
- Design and implement change management and communication strategies to drive successful adoption of new programs and initiatives. Build strong relationships with key stakeholders and cross-functional teams.
- Partner on Remote-First Programming
- Partner with Workforce Management and Employee Experience to deliver innovative remote-first programs that support employee engagement and effective collaboration in a distributed work environment.
- Data Analysis and Insights
- Utilize data and analytics to track key metrics, measure program effectiveness, and drive continuous improvement. Partner with People Analytics to leverage insights for future program enhancements.
We’re excited about you because…
- 5 years of relevant experience in program or project management within the workplace, facilities, corporate real estate, or a related field.
- Able to work from the Tempe, Arizona office 5 days a week, and travel 20% of time to hubs, including international locations
- Proven experience managing large-scale workplace projects and cross-functional teams.
- Deep understanding of workplace operations, space planning, hybrid work models, and workplace technologies (e.g., IWMS, occupancy sensors, visitor management systems).
- Strong organizational and problem-solving skills; able to manage multiple priorities simultaneously.
- Excellent communication, stakeholder management, and presentation abilities.
- Proficiency with Google Suite, Jira, Coupa, Slack, Tableau and Excel.
- PMP, WELL, or similar certifications are a plus.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
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About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.