People Matter

High Volume Recruiter

DoorDash

DoorDash

People & HR
Mexico City, Mexico
Posted on Oct 21, 2024

About the Team

This role has a Fully Flexible work schedule, with the requirement to work out of our Mexico City, MX office on Tuesdays.

The DoorDash Recruiting Team is focused on helping to build DoorDash culture, one quality hire at a time. We partner with hiring teams to design and execute recruiting strategies that enable DoorDash to hire remarkable talent in the most efficient and unbiased ways.

Our focus areas are:

  • RECRUITING STRATEGY--We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale.
  • BUILDING RECRUITING CAPABILITIES--We develop and build capabilities in the people of DoorDash to be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams
  • CANDIDATE EXPERIENCE--We manage the finesse of the interview scheduling and logistics to create a memorable personalized and unparalleled candidate experience.
  • QUALITY OF HIRE--We are a true partner in hiring; it's our job to help managers ensure we take a structured approach to hiring to ensure we are hiring only the best for DoorDash!

About the Role

We are looking for a recruiter to support the high volume arm of our CXI org in Mexico City, which includes but is not limited to the following teams; Trust and safety, Fraud Ops, T1 Agent, T3 Agent, Elite, Voice Ordering.

This is an opportunity to partner closely with the business to create proactive sourcing strategies and act as a thought partner to our business leaders to help them grow their teams in a thoughtful, strategic way. This role will report into the CXI Recruiting Manager who oversees hiring for the Customer Experience & Integrity organization.

You’re excited about this opportunity because you will…

  • Draw upon your recruiting background to identify and manage candidates throughout the hiring process, from initial contact through offer acceptance.
  • Act as a recruiting consultant to business partners on hiring strategies, sourcing strategies and initiatives aimed at helping us to hire quality talent at scale.
  • Use data, your knowledge, and industry/market trends to provide regular hiring updates and reporting to functional Business leaders.
  • Ensure that candidate tracking is up to date and compliant in our ATS (Greenhouse).
  • Maintain professional and courteous communication with candidates to foster long-term relationships.
  • Be the face of DoorDash to our amazing candidates!

We’re excited about you because…

  • You have 3-5 years of full-cycle Recruiting experience
  • Previous experience supporting high volume, customer service roles
  • You’re metrics-driven - you use data to help guide your decisions
  • You’re an owner - your motivated and quick to take ownership of your work
  • You’re growth-minded - eager to expand your skills and excited to carve out your career path in a hyper-growth setting
  • You have a desire for impact - ready to take on a lot of responsibility and work collaboratively with your team
  • You’re creative in your approach to recruiting--you’re not afraid to use non-traditional methods of recruiting talent and love the hunt for the right person
  • You’re humble and self-aware - you’re able to talk about things that didn't go well and see growth as the ability to learn from mistakes.
  • You place great importance on candidate experience both for candidates and hiring managers demonstrating skills with follow-through, response time, providing feedback, etc.

Why You’ll Love Working at DoorDash

  • We are a technologically and data-driven business
  • We are committed to our clients and connected through our vision
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We take what we do seriously. We don’t take ourselves seriously.
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages and comprehensive health benefits
  • You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.