DoorDash is looking for a Senior Director of Design to take on the pivotal role of Head of Product Design for Merchants. In this position, you'll spearhead our talented product design team and leadership, crafting a comprehensive end-to-end experience for our merchants. Through your leadership and vision, you will help DoorDash fulfill its ambition to be the trusted go-to partner for every merchant looking to grow their businesses.

You’re excited about this opportunity because you will…

Set the vision for the merchant design, and define the pragmatic milestones to achieve the vision with the cross-functional team
Deeply immerse yourself into the complexity of the merchant design problems, drive meaningful solutions, and make a measurable impact on business
Actively practice and evangelize customer-centric thinking organizationally
Play a strong partner to cross-functional teams like Product, Engineering, Analytics, and Operations to realize the company’s mission
Partner with the design leaders in consumer and driver experiences to build a holistic journey in a three-sided marketplace
Hire the best talents who will raise the bar at DoorDash
Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
Build a culture that elevates the team, in terms of both performance and morale
Establish the operation model that increases the team’s effectiveness
Align the team’s priorities and deliverables to the company’s overarching strategy and goals
Be an inspirational leader through your creativity, vision, commitment, and persistence

We’re excited about you because…

You thrive in a fast-paced product environment
You exhibit a strong bias toward action
You can think and scale at 10x
You are a proactive problem solver, not just a problem identifier
You are curious, and willing to go above and beyond the job description
You are a respected people manager with high EQ; You know how to motivate a team even in the most challenging times
You attract top talents and hire people who will raise the bar
You are able to stand up for shipping the quality product for customers
You make a great thought partner with cross-functional teams
You are an excellent storyteller and effective communicator
You exude a can-do attitude and enthusiasm
You are self-aware and humble
You have a strong portfolio showcasing the problem-solving skill at large scale and high design caliber
15+ years of experience in design, with minimum 7 years in team building and management
Have managed and scaled a team of 20+

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, New Jersey, New York and Washington.

$221,000—$325,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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