People Matter

Senior Associate, New Verticals - Strategy & Operations



San Francisco, CA, USA · Los Angeles, CA, USA · Chicago, IL, USA · Seattle, WA, USA · Denver, CO, USA · New York, NY, USA
Posted on Friday, May 10, 2024

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2019 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace. You’ll also see products like DoubleDash & Gift Cards sitting within our New Verticals team. We have multiple Senior Associate positions open across our DoubleDash, Grocery and Gift Cards business today.

About the Role

As a Senior Associate, you will play a critical role in driving growth and success to the business you support. You will dive into data to identify customer pain points, define growth areas and run operational experiments to test and learn new ways to operate. You will have the opportunity to work on initiatives ranging from consumer growth, merchant excellence, quality improvements, expansion efforts and so much more. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! Given we have multiple roles open on this team at the Senior Associate level, you’ll be considered for all the roles we have open and we align based on interview performance and business priority the best mutual fit after a completed interview process!

You’re excited about this opportunity because you will…

  • Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across small, medium and enterprise businesses. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
  • Strategize. From first principles, you’ll support in developing the optimal strategy for best serving our customers.
  • Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
  • Analyze. You’ll analyze the customer and use that data to inform strategy. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.

We’re excited about you because…

  • You solve problems from first principles. You’re excited to think innovatively, and you resist “this is how it’s always been done” thinking.
  • You are an operator. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re also able to think long-term. You will experience our operation first hand, to inform your strategy.
  • You’re analytical. You’re comfortable building complex SQL queries across multiple data sources and have experience with data visualization and dashboarding tools
  • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
  • You have 3+ years of experience. You’ve succeeded in high-performing cultures (tech, operations, strategy, consulting, banking, or a related experience).
  • You have a completed Bachelor’s Degree.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.


The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

Applications for this position are accepted on an ongoing basis

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.

Colorado Pay Range:
$84,600$127,000 USD
California Pay Range:
$89,300$141,000 USD
New York Pay Range:
$94,000$141,000 USD
Washington Pay Range:
$89,300$133,900 USD