People Matter

Manager, Consumer Product Communications



Marketing & Communications, Product
San Francisco, CA, USA
Posted on Tuesday, March 12, 2024

About the Team

The Communications team is responsible for telling the story of how DoorDash empowers local economies by connecting people to all the best merchants and goods in their communities. The team is a nimble, high-impact group that works cross-functionally with key business stakeholders, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what make this group so effective.

This role on the team will require knowledge of the tech, business and consumer lifestyle media landscape, a proven track record of managing cross-functional projects and stakeholders, a team player attitude, strong tech and consumer media relationships, and a deep understanding of the evolving media landscape and how to tell an impactful consumer product story.

This role will …

  • Support the Consumer and Product Communications team in leading and managing consumer product workstreams, such as product and new category launches, product-driven brand activations and product events.
  • Work closely with the Communications team, as well as the Product Marketing, New Vertical leads, and Product teams, to help develop PR plans that communicate our product and innovation story, working with tech, trade and consumer lifestyle media publications.
  • Identify emerging topics and trends in the on-demand delivery space, and help uniquely place DoorDash into the cultural zeitgeist through creative product storytelling.
  • Develop PR-led campaigns to amplify our existing consumer product suite and non-restaurant category selection in creative, out-of-the-box ways.
  • Lead our product press events, including strategizing and coordinating product launches across our consumer, Dasher, and merchant product suite. Experience with media event planning and execution is encouraged.
  • Draft and edit communications materials including launch plans, press releases, pitches, blog posts, media recaps, and media lists, to support a wide array of company news, from seasonal product campaigns to new product launches.
  • Identify and support evergreen thought leadership opportunities for senior leaders in product and new business verticals to raise corporate profiles.
  • Own media opportunities end to end including securing them, preparing executives, writing talking points and sharing coverage with stakeholders.
  • Proactively develop media relationships with a diverse set of reporters and help manage day-to-day media requests.

We’re excited about you because…

  • You have a bachelor's degree or higher
  • You have a minimum of 6+ years of experience in communications or PR, working with fast-paced consumer technology companies or clients.
  • You have experience leading consumer announcements, product launches, data and product. storytelling, and have a deep understanding and media relationships in consumer tech, lifestyle, and trade media.
  • You have experience leading cross-functional team projects and working with external agencies.
  • You are comfortable advising senior leadership and executives.
  • You enjoy being creative and collaborative in developing fresh and impactful ideas and open to exploring unconventional approaches beyond traditional press activities to break through.
  • You are self-motivated, succeed in high-performance cultures and dynamic environments, and have strong organizational skills and attention to detail.
  • You possess excellent people and project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
  • You share in DoorDash’s mission to empower local economies––with a particular interest in raising up underrepresented/underserved communities and shepherding diversity, equity, and inclusion.
  • You are eager to be an active participant in and shepherd of our company culture and values.
  • You take your work, but not yourself, seriously—and maintain a good sense of humor about both.

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.


The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:
$140,600$222,000 USD
New York Pay Range:
$148,000$222,000 USD
Washington Pay Range:
$140,600$211,000 USD