People Matter

Senior Manager, Strategy & Operations - Restaurant Ads & Promotions



San Francisco, CA, USA · New York, NY, USA
Posted on Saturday, March 2, 2024

About the Team

Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. This role will be responsible for the operations and performance of one or more of our marketing products, with a focus on Enterprise Restaurants.

About the Role

  • Own measurable business outcomes (OKRs) on a weekly basis, driving high level strategy and go-to-market execution for our Merchant audience
  • Leverage data to monitor and optimize product performance
  • Bring product offerings to market both internally (for our account teams) and externally (for our merchants)
  • Partner with Sales and Account Management teams to understand where there’s opportunity for improvement, and own the end-to-end development & execution of improved processes
  • Represent our merchant and account team needs to influence the Product roadmap accordingly
  • Partner with Product and Data Science to identify and deliver increased Merchant engagement with our tech platform
  • Test into new ad and promo product opportunities
  • Manage one or more direct reports and high stakes cross-functional relationships

You’re excited about this opportunity because you will…

  • Build: You’re not afraid to try something new. You enjoy going from 0 to 1.
  • Problem Solve: You like diving into ambiguous problems. When given an ambitious goal, you enjoy thinking about the milestones necessary to get there.
  • Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
  • Communicate: You have strong communication skills and are able to convey complex messages to multiple audiences.

We’re excited about you because…

  • You have 8+ years of experience in strategy & operations, consumer tech, food delivery, digital marketing, product operations, consulting, digital merchandising, or e-commerce (familiarity with advertising industry is a plus).
  • Proven track record of leading projects, working cross-functionally, and driving growth
  • Explicit previous ownership of metrics
  • Experience in an environment that is product and/or consumer-focused
  • Excellent analytical abilities (comfort with intermediate Excel and beginner SQL required)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.


The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:
$172,000$258,000 USD
New York Pay Range:
$172,000$258,000 USD