People Matter

Senior Content Designer, Logistics



Design, Operations
San Francisco, CA, USA · New York, NY, USA · Seattle, WA, USA · San Francisco, CA, USA · Sunnyvale, CA, USA · Seattle, WA, USA
Posted on Friday, January 12, 2024

About the Team

At DoorDash we’re building the world’s leading last-mile logistics platform. Our Dasher & Logistics team owns the end-to-end Dasher experience, and Content Design plays an important role in our product development. This is where you come in. This is a unique opportunity to shape a fast-growing, global brand, and improve the future of work and delivery.

About the Role

We're looking for a Senior Content Designer for the standalone apps for DoorDash drivers, aka Dashers. The Dasher design team makes a big impact on millions of drivers’ experiences, helping Dashers reach their financial goals.

As DoorDash has grown, we’ve evolved to deliver groceries, flowers, convenience, beauty, and more. We’re redesigning a lot of the experience, which happens to be the first-ever app we built at DoorDash. From pickup to dropoff, we’re focused on solving problems for people’s everyday lives.

You'll report into the Head of Content Design on our Content Design team, in our Design org. We expect this role to be hybrid, with 2-3 days a week onsite.

You're excited about this role because you will…

  • Lead content design and user experiences across Dasher products, contributing to overall strategy, planning, product vision, and frameworks
  • Own content design processes end-to-end, aligning your work with business goals, user needs, and our design system
  • Work closely with product design, product management, user research, analytics, engineering, and marketing
  • Improve the Dasher experience in areas like support, safety, and new ways to earn
  • Create and grow content standards
  • Work with a close-knit content design team that supports each other across products

We're excited about you because you…

  • Have 5+ years of experience in content design, with a portfolio of end-to-end projects. Experience with audiences like drivers, restaurants, and customer support is a bonus!
  • Have partnered with legal and policy, balancing regulatory needs with user-friendly writing
  • Think at a systems level to turn complexity into simple experiences
  • Enjoy working across lots of different functions
  • Love the practice of content design, and care about the details
  • Bring clarity to your teams through design and product best practices
  • Represent content design as a role that impacts the entire product, well beyond the words

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.


The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:
$152,000$228,000 USD
New York Pay Range:
$152,000$228,000 USD
Washington Pay Range:
$152,000$228,000 USD