People Matter

Merchant Services Tech Specialist



Tempe, AZ, USA
Posted on Saturday, September 16, 2023

About the Team

To support the growth of Doordash, the Merchant Services Labs team creates and incubates workflows for new products and initiatives requiring nuanced onboarding processes to the platform until the processes can be standardized and integrated into the core Merchant Services team workflows.

About the Role

You will be primarily responsible for automating and optimizing various merchant onboarding processes and associated reporting for Labs supported projects, as well as supporting the creation of new workflows and associated tools. This role will be hybrid starting 2024.

You will report into Merchant Services Supervisor, Josta Lopez and work among a small team of specialists on our Merchant Services Labs & Intl. Projects team in the Merchant Services organization.You're excited about this opportunity because you will.

You’re excited about this opportunity because you will…

  • Be a part of creating the foundation for exciting new products to our platform to thrive on
  • Help to develop and maintain onboarding for new products
  • Create process and tooling solutions
  • Work cross-functionally with teams within Mx Services and across multiple LOBs.

We're excited about you because…

  • You have +2 years of experience working with Salesforce.
  • You have +2 years experience maintaining complex spreadsheets (can maintain complex spreadsheets) and working within Mode/SQL.
  • You get to the lowest level of detail in your work.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.