Senior Associate, Enterprise Strategy & Operations
About the Team
The Enterprise Strategy & Operations team is responsible for maximizing team performance and serving as trusted partners to sales leadership in our Enterprise Partnerships & Business Development organization. This team owns cross-functional strategic, analytic, and operational initiatives to best serve our largest revenue driving partnerships across all geographies and business lines at DoorDash. To achieve this, the Enterprise Strategy & Operations team builds strategic plans, executes go-to-market playbooks, builds processes, and partners with cross-functional teams to solve our toughest problems.
About the Role
You will report into the Director, Enterprise Strategy & Operations in our Enterprise Sales organization. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.
This role will own our sales reporting data and tools. You will leverage them to uncover, frame, and drive performance improvements across the sales organization and build the foundation for the tools and infrastructure to scale. This will include assessing current processes, tools and systems, building our long term data insights strategy, leading initiatives to drive revenue and efficiency optimization, and spearheading product and data roadmapping and launches. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.
You’re excited about this opportunity because you will…
- Strategize – Devise and execute initiatives against the overall sales org strategy
- Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
- Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives
- Influence – Lead cross-functional projects with our sales, operations, product, data, and engineering teams to improve the merchant experience and optimize efficiency
We’re excited about you because…
- You have 5+ years of experience in sales insights and analytics, sales operations, business operations, or Chief of Staff functions; high-growth startup experience is preferred
- You’re excited about data and the insights it can provide, have experience creating and owning dashboards and using them to tell stories and help drive business decisions
- You’re an experienced program manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, create action plans, report on progress
- You’re a problem solver who uncovers areas to improve with high bias towards proactive solutioning. Comfortable working with ambiguity in a fast paced environment
- You have experience authoring strategic documentation and plans aligned to top company priorities
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.