People Matter

Quality Manager

Daye

Daye

Quality Assurance
Sofia, Bulgaria
Posted on Sep 11, 2025

About Daye

At Daye, we’re on a mission to bridge the gender health gap and become the go-to platform for menstrual, vaginal, and hormonal health.

We began by reinventing period care-developing the world’s only medical-grade tampon. Daye is the only company that sterilizes tampons for safety, and we manufacture them according to medical device standards to ensure the highest possible quality. Our products are trusted by over 100,000 women and AFAB individuals across the UK and beyond.

Since then, we've expanded into diagnostic services with two unique at-home tools:

  • Diagnostic Tampon for Vaginal Screening. A first-of-its-kind tampon that analyses the vaginal microbiome, screening for infections, STIs, and fertility-relevant markers. Together, our services help users connect the dots between their menstrual, vaginal, and hormonal health-empowering them with clarity, confidence, and control.

  • The Period and Pelvic Pain Clinic, a first-of-its-kind digital health tool that helps users investigate the root causes of their period pain. Designed in collaboration with chronic pain experts, the clinic guides users through symptom tracking, diagnostic pathways, and personalised treatment recommendations. It supports earlier identification of conditions like endometriosis, fibroids, adenomyosis, and morewhile offering science-backed guidance and access to specialist clinicians.

  • Hormonal Testing from Home. Our newest service, a simple, accessible testing service that gives users a detailed breakdown of their hormonal profile, with follow-up consultations to support their next steps.

Together, these services help people connect the dots between complex biological systems and take control of their health with clarity and confidence.

About the opportunity

The Quality and Regulatory team at Daye covers the company’s global regulatory strategy and sets the framework for regulatory compliance through the management of an internal Quality Management System that covers a range of standards, including CE mark, ISO13485, GMP, CFR, ISO27001, and CQC . We’re looking to expand the team with a Quality Manager based in Sofia. The ideal candidate is a driven, curious and data-minded individual with a passion for female health.

You will work alongside our Clinical & Regulatory Manager and the wider Operations team, in order to ensure the smooth functioning as well as continuous improvement of our Quality Management System. You will help set the tone for our Quality strategy, and will work with great levels of autonomy and accountability.

As a Quality Manager, you will have the exciting opportunity to cover the domains of:

  • Continued ISO13485, GMP, CE mark, and CFR compliance in relation to the manufacturing of medical devices and pharmaceutical products, and ISO27001 for internal software system.
  • Continuous quality improvement efforts across all business departments.
  • KPI monitoring, reporting, and general efficiency tracking.

  • Risk management for both processes and products.

  • Six Sigma process optimization.

  • Implementation of process controls including Statistical Process Control (SPC).

  • Liaising with notified bodies and representing the company at external audits.

  • Continuous monitoring of changes in regulatory requirements or standards.

What you'll be doing

  • Leading the strategy for the continuous improvement of our QMS and preparing a Quality Plan for the next 12 months.

  • Management of the continued compliance of our QMS to ISO13485, ISO27001, GMP, CFR, and CE mark

  • Liaising with notified bodies and regulators and representing the company at external audits.

  • Liaising with suppliers to ensure their continued compliance with our QMS requirements as well as conducting supplier audits when necessary.

  • Performing administrative tasks such as filling out NCR, CAPA, and supplier evaluation forms when necessary

  • Hands-on support in the creation of various Quality Procedures (QPs), Work Instructions (WIs) and Records.

  • Conducting FMEA and SPC analyses to optimise our current production setup and identify potential bottlenecks.

  • Optimising business processes according to Six Sigma standards.

  • Leading Quality Management Reviews (QMRs), Quality Committee meetings and internal audits.

  • Identifying and tracking key KPIs outlining the state of our QMS as well as regularly communicating these to the senior leadership team.

  • Assisting the Operations team with the implementation of process controls in internal production and external outsourced processes.

  • Supporting the resolution of any production-related NCRs and CAPAs.

  • Introducing new joiners to the structure of the QMS and training them on the relevant QPs and WIs.

  • Helping maintain the Company’s documentation in a highly structured fashion.

  • Supporting the implementation of company policies and Quality standards.

What you need to bring

  • 3+ years of experience in a similar position.

  • Hands-on experience in startup and scale-up operations.

  • Experience with international standards such as ISO9001, ISO13485, GMP, or ISO27001.

  • Deep understanding of electronic quality management systems (eQMS).

  • Confident manipulator and presenter of data, combining strong analytical thinking with storytelling ability that generates buy-in for your recommendations.

  • Excellent communication skills and ability to interact with various external stakeholders.

  • Strong project management skills, including great comfort with managing budgets and timelines.

  • Comfortable with Microsoft Excel and/or Minitab.

  • Experience with Asana and Notion are a plus.

  • Coding experience (SQL, Python) and familiarity with databases and BI tools (Looker, Metabase) are a plus.

Is Daye right for you?

You will thrive at Daye, if you like dynamic, fast-paced environments and you are comfortable with high levels of ambiguity. This is your place, if you like being proactive and hands-on while wearing many hats. We want to hear from you, if you see yourself in all of the above, and you share our core values:

  • Culture of excellence. Persistent AF. We take pride in our work, never cutting corners, always pushing boundaries and persisting in the pursuit of our goals.

  • Customer first. Science forward. Our decisions are driven by our consumers’ best interests and based on data, evidence and research.

  • Everyone’s an owner. We believe in accountability and proactively seeking answers and solutions..

  • Ego be damned. Feedback and constructive criticism are always welcome because we’re not afraid of speaking out, making mistakes or adapting.

  • Long-term benefit over short-term gain. We have the courage to do the right thing, even if it’s not the easiest thing to do at this very moment.

  • Different paths, same destination. Every conversation is approached with the understanding that we’re all on one team, because even though everyone may have a different perspective, we have a shared vision.

Why join us

Working at Daye, you will be collaborating with a passionate, motivated and international group of top performers. Our team is big enough so you can grow, but lean enough so you can make a real impact. We’re always pushing boundaries, for us that’s the first step to a fulfilling and rewarding career. We move fast and we are not afraid of making mistakes or adapting. We believe no problem is too big to solve. We also believe everyone is an owner, which gives all of us at Daye the scope and space to grow. For this we offer:

  • Remuneration - Competitive pay rates with yearly salary reviews

  • Growth - Paid training opportunities (e.g. certificates, conference visits)

  • Flexibility - Work whenever and wherever works best for you, Flexi Fridays

  • Work-life balance - collective time off on top of paid annual leave and bank holidays

  • Parental leave - Generous shared parental leave and return to work policy

  • Healthcare - Private health insurance

  • Wellness - Free coaching and therapy, Mental Health Day

  • Work environment - Diverse, yet like-minded, casual & sociable community