Director, Inbound Sales
Darwin Homes
About Darwin Homes Inc.
At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents - often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved.
Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.
The Role
We are seeking a strategic, performance-driven Senior Manager or Director of Inbound Sales to lead our sales team focused on leasing single-family rental homes to individuals and families. This leader will drive sales team performance, manage day-to-day team operations, and be a key contributor to the evolution of our leasing strategy. The ideal candidate has strong inbound sales management experience, a data-driven mindset, and a passion for delivering great customer outcomes.
Responsibilities
- Team Leadership & Performance Management:
- Lead, coach, and manage a team of agents to meet and exceed monthly and quarterly leasing and occupancy targets.
- Monitor team performance and implement continuous improvement initiatives.
- Sales Strategy & Execution:
- Develop and execute leasing strategies that optimize conversion rates and occupancy levels across multiple markets.
- Create and refine sales processes to improve agent productivity and customer experience.
- Territory & Compensation Design:
- Design and manage sales territories to balance workload, opportunity, and team effectiveness.
- Develop and manage incentive and compensation programs that align with company goals and drive performance.
- Client Communication & Reporting:
- Serve as the primary point of contact for clients on leasing performance and strategies.
- Proactively communicate progress toward goals, strategic initiatives, and performance results in a clear and actionable manner.
- Innovation & Automation:
- Identify and test automation tools and processes to increase efficiency in the leasing process, including lead management, follow-up, and document handling.
- Cross-Functional Collaboration:
- Collaborate with operations, technology, and client management teams to support leasing performance and strategic initiatives.
- Provide feedback and insights from the field to inform product and process enhancements.
Qualifications:
- 7+ years of experience in inbound sales, with a record of high achievement
- 3+ years in a leadership role, managing a team of inbound sales professionals
- Experience with sales automation tools, CRMs, and performance analytics platforms.
- Familiarity with the single-family rental (SFR) industry is a plus, but not required
- Bachelor’s degree; no preferences with respect to the focus of study
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.