Director Shared Services
Darwin Homes
This job is no longer accepting applications
See open jobs at Darwin Homes.See open jobs similar to "Director Shared Services" Khosla Ventures.About Darwin Homes Inc.
At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents - often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved.
Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.
The Team
The Darwin Homes team is composed of a diverse set of alumni from DoorDash, Square, Facebook, Apple, LinkedIn, and other top technology companies. The founders and executive team have over 30+ years of combined experience in scaling disruptive technology and operations-focused businesses. Darwin Homes was backed by top Silicon Valley venture capital (Khosla, Fifth Wall) and was acquired by Pagaya Technologies, a publicly traded company, in early 2023. Pagaya is an AI/ML data technology company with offices in Tel Aviv, New York, and Austin.
About the role
Darwin Homes is growing fast and we're looking for a highly motivated, intelligent, and passionate Director of Shared Services to join our team. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Darwin through new and different phases.
Basic Qualifications:
- 5+ yrs of experience leading a Real Estate Operations Team (Prop Tech Space is a bonus)
- Prior experience creating & performance managing a team to a set of KPIs
- 1+ year of experience working with dashboards and reports to support KPI accountability
- Prior experience hiring, training and managing a department
- 3+ yrs building out processes and tasks for team(s) when managing dept
- 1+ yrs of experience maintaining suite of SOPs for all roles on team, retraining when necessary
- Prior experience optimizing workflows through product buildout
- Prior experience managing department P&L
What you'll Do:
- Own escalations with teams
- Conduct root cause analysis when same issue occurs 2x or more and resolve accordingly
- Foster career development where possible for team members
- Execute daily team work as needed
- Other duties as assigned as company evolves
- Positivity, Empathy, Optimism
- Comfortable working in fast paced, autonomously environment with shifting priorities.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.
This job is no longer accepting applications
See open jobs at Darwin Homes.See open jobs similar to "Director Shared Services" Khosla Ventures.