People Matter

Data Analyst - Safety, Compliance, Operations

CloudTrucks

CloudTrucks

IT, Legal, Operations, Data Science
San Francisco, CA, USA
Posted on Aug 15, 2024

The trucking industry is the backbone of the global economy. More than 70% of what we consume in the U.S. is moved by trucks. Those trucks are powered by over 3.5 million drivers per year and create over $700B in annual revenue. Trucking is a massive industry but it is a traditional industry and like many traditional industries, it is ripe for innovation.

CloudTrucks is building the operating system for trucking and is the first platform specifically designed to empower truck drivers. Our all-in-one, “business in a box” solution optimizes and automates operations and accelerates cash-flow for drivers, so they can focus on building their business.

The Data Analytics team at CloudTrucks owns all business reporting end-to-end, and develops both internal and customer-facing, data analytics products in collaboration with Product development teams.

As a Data Analyst for Safety, Compliance and Operations, you will work closely with Safety, Operations and Business Platform teams, owning data pipelines, reporting and in-depth analyses that help these teams make day-to-day and product decisions.

Examples of projects that you may work on:

  • Safety and Compliance - A important part of running a freight carrier involves making sure we have safe drivers on the road, who are compliant with the required regulations. You’ll be able to leverage data from disparate sources to build safety and compliance tools, ranging from creating alerts for drivers who might be at risk of failing compliance, predict when drivers might be in need of a maintenance check, or develop Safety and Performance scores.

  • Carrier Operations - The Carrier Operations team supports drivers at every point of the job lifecycle, from from booking their next job, to dealing with unexpected problems or getting paid. You’ll be able to help the team measure what matters at every point of a job lifecycle, forecast costs associated with load recoveries, and help them identify process improvement opportunities through data.

Responsibilities:

  • Own end-to-end reporting for Safety, Operations and Business Platform teams, from building the data pipeline to data visualization.

  • Build data pipelines to support both internal and customer facing products, and collaborate with Product development teams to launch and measure success.

  • Work cross-functionally to build KPIs, and develop complex transformative analyses that help teams improve their processes and make product decisions.

  • Communicate insights and recommendations to a broader audience, include technical and non-technical stakeholders.

What we are looking for:

  • 3+ years of experience as an analyst

  • Interest in Freight Industry, with special focus on Safety, Compliance and Operations.

  • Interest in product analytics and helping teams make better data-driven decisions.

  • Strong working knowledge of SQL and experience with Business Intelligence tools (Looker, Heap, Amplitude)

  • Exposure to software engineering principles - version control, code reviews, unit testing.

  • Strong interpersonal skills and ability to work cross-functionally.

  • Experience working alongside Business Operations teams.

  • Ability to communicate and influence both technical and non-technical audiences.

  • A natural curiosity and comfort trying new things that may not have existing playbooks.

  • An intrinsic drive to automate menial or low value tasks.

Nice to haves:

  • Experience with Python or R

  • Experience with data pipeline development tools like dbt, dataform

  • Experience working in Freight Operations or Logistics

  • Experience working at high-growth startups. Preference for experience in consumer tech, marketplace, or SaaS industries.

About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.