At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.

We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.

Position Summary

As a Sales Development Representative (SDR), you will be responsible for driving outbound and inbound sales growth by developing and maintaining relationships with new customers. We are looking for a detail-oriented individual to communicate accurate information to prospects about working with Paradigm and third-party payers. The individual in this position has a passion for supporting home care agencies in growing their businesses and is driven to seize opportunities within and outside of our day-to-day processes. This position will report to the Sales Development Team Lead.

Essential Duties and Responsibilities

Identify and target new business opportunities by evaluating leads and qualifying them based on predefined criteria
Keep up to date with home care industry trends and the competitive landscape to identify opportunities and challenges, including serving as an expert on VA and Medicaid opportunities
Collaborate with Regional Account Executives to ensure smooth handover of qualified leads
Meet and exceed daily, weekly, and monthly outbound sales targets and KPIs
Utilize Zoho CRM to track sales activities and pipeline progress
Utilize Salesloft daily to run outbound cadences
Conduct sales presentations to prospective customers
Attend trade shows and other events to network and promote company services, with approximately 10% annual travel expected

Experience and Skills

Minimum of 1 year of sales experience preferred
Experience in the healthcare industry or related field is a plus
Ability to work in a nuanced industry
Strong communication and interpersonal skills
Ability to learn in a fast-paced environment
Hunter-gatherer mentality toward sales

Education and Qualifications

Bachelor's degree in Business, Marketing, or a related field preferred

Paradigm Offers

Medical, dental, and vision benefits
401k retirement plan
Aflac benefits
Paid time off
Professional development support

Compensation

$45,000-$50,000 base salary dependent on experience + commission plan

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