Talent Development Specialist
Cape Analytics
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Strong, demonstrated facilitation expertise delivering engaging learning experiences to large, global, and cross‑functional audiences; required to ensure consistent, high‑impact learning delivery at scale.
- Proven ability to manage end‑to‑end execution of enterprise learning programs, including planning, scheduling, communications, logistics, and facilitator preparation; required to ensure seamless program delivery.
- Excellent communication, executive presence, and stakeholder management skills, with the ability to adapt facilitation style in real time based on audience needs and seniority; required for effective engagement and influence.
- Comfortable using learner data, feedback, and Net Promoter Score insights to continuously improve learning effectiveness; required to drive measurable impact and quality improvement.
- Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency; preferred to support innovation in learning delivery and facilitation. Includes awareness of responsible and ethical AI use.
- Experience designing or contributing to scalable learning program frameworks in a global or matrixed organization; desired to support enterprise reuse and consistency
Education
- Bachelor’s degree in HR, Business, Psychology, Education, or a related field.
- 6+ years of experience in Talent Development, Learning & Development, or a related role.
Responsibilities
Lead the facilitation and delivery of enterprise‑wide skills programs, ensuring engaging, inclusive, and high‑impact learning experiences for global audiences.
- Serve as lead facilitator for enterprise skills programs, delivering high‑quality virtual and in‑person learning experiences to global, cross‑functional audiences (35%).
- Adapt facilitation approach in real time to learner engagement levels, cultural context, and audience seniority, operating with a high degree of autonomy (15%).
- Own end‑to‑end execution of learning programs, including planning, scheduling, facilitator readiness, participant communications, and logistics management (20%).
- Partner with Learning Partners, People Business Partners, and business stakeholders to translate skill gaps into clear learning objectives and facilitation outcomes (10%).
- Track participation, attendance, learner feedback, and Net Promoter Score results, synthesizing insights to continuously improve program quality and effectiveness (10%).
- Leverage learning technologies, digital collaboration platforms, and generative AI‑enabled tools to enhance facilitation quality and learner engagement, while applying responsible AI practices (10%).
About the team
The Talent Development team is responsible for building enterprise‑wide capabilities that enable employees to develop the skills needed to perform, grow, and adapt in a changing business environment. By joining our team, you will contribute to the design and delivery of global skills programs, partner closely with business and people leaders, and support Moody’s commitment to continuous learning, innovation, and future‑ready talent.
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Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.