Digital Workplace Intern
Cape Analytics
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use
- Basic understanding of Windows, Mac, and/or cloud platforms
- Curiosity and enthusiasm for learning how AI tools can be used to improve process, drive efficiencies, and enhance the employee experience
- Ability to provide technical support to internal users by troubleshooting complex issues related to digital workplace platforms
- Strong analytical and problem-solving mindset
- Strong verbal and written communication skills to interact with team members and document processes effectively
- Curiosity, initiative, and a desire to learn from different team members
Education
- Currently pursuing a Bachelor’s degree in Computer Science, IT, or related field
- Graduation date of December 2026 - June 2028
- Ability to work during program dates: June 1st - August 7th, 2026
Responsibilities
- Support the day-to-day business operations for Digital Workplace technologies
- (Microsoft 365, macOS, Mobility, Azure Virtual Desktops, Collaboration Tools, Voice Telephony, and Xerox Workplace Cloud)
- Partner and collaborate with digital workplace engineers globally
- Follow standard ITIL processes and procedures related to Incident, Request, Change, and Problem Management
- Willingness to explore and learn new technologies and processes in a dynamic, fast paced environment
- The ideal candidate will have the opportunity to get a 360° perspective of an IT Service Delivery model
- The rotation will include Tier 3 Operations, Engineering, and Architecture
For US-based roles only: the anticipated hiring hourly rate for this position is $35, depending on factors such as experience, education, level, skills, and location.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.