Assistant Director - AI Marketing Automation Engineer
Cape Analytics
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Proven experience in advanced marketing operations, martech, or automation environments.
- Demonstrated rollout of artificial intelligence and machine learning applications from pilot to enterprise-scale production.
- Strong understanding of data architecture, application programming interface integrations, and marketing performance optimisation techniques.
- Outstanding analytical skills and business acumen, with the ability to translate technical projects into commercial outcomes.
- Excellent communication and collaboration skills, able to work cross-functionally and champion innovation.
Education
- Bachelor’s degree in Marketing, Computer Science, or related field (required).
Responsibilities
Lead the design and optimisation of hybrid AI-human workflows globally to drive scalable, data-driven marketing growth .
- Design hybrid workflows integrating human teams and AI agents for marketing operations.
- Document and optimise end-to-end marketing workflows, ensuring AI enhances speed, scalability, and quality while maintaining compliance.
- Define standards for multi-agent collaboration, aligning outputs with Moody’s brand and strategic priorities.
- Monitor workflow performance using stakeholder feedback and key performance indicators.
- Design, test, and refine high-quality prompts for AI models supporting marketing automation.
- Maintain a centralised prompt library with version control and compliance oversight.
- Ensure real-time, high-quality data feeds AI systems, adhering to global data privacy and governance standards.
- Document integration methods between AI agents and workflows with core marketing technology platforms and maintain consistent data handoffs.
- Establish measurement frameworks for orchestration initiatives and build real-time dashboards for workflow performance.
- Collaborate with Sales Operations, Business Systems, and Engineering on joint campaigns powered by human expertise and intelligent automation.
- Champion AI-human collaboration by leading enablement sessions and fostering a culture of innovation.
About the Team
Our Marketing & Demand Generation Operations team is responsible for integrating human creativity with cutting-edge AI to drive scalable, data-driven growth.
By joining our team, you will be part of a huge, global transformation in marketing operations , helping to advance the team from a Tech Stack to a Data stack to the ultimate destination of an AI stack
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.