Principal Tech Ops Quality Engineer
Berkshire Grey
We are seeking a highly skilled Principal Quality Engineer who will be responsible for ensuring the high-level product quality of our robotics products. The successful candidate will have a strong customer focus and will work closely with cross-functional teams to ensure that our products exceed customer expectations. The role will include managing design verification, reliability, manufacturing quality, and field quality. As a senior member of our quality engineering team, you will play a critical role in ensuring the success of our products.
Responsibilities:
- Serve as the customer quality advocate on assigned program team.
- Develop and implement quality strategies and processes that ensure high-level product quality and reliability.
- Collaborate with cross-functional teams to define quality standards and metrics, and ensure these are incorporated into product design and development activities.
- Lead design verification activities, including the development of test plans, the execution of tests, and the analysis of results to ensure product quality.
- Oversee field quality initiatives, including the monitoring of product performance in the field, the investigation of issues, and the development of solutions.
- Partner with manufacturing teams to ensure products are manufactured to meet quality standards, and that manufacturing processes are optimized for quality and efficiency.
- Develop clear, concise work instructions and documentation to support the configuration and testing of machines, ensuring ease of use and repeatability across teams.
- Provide regular updates on quality metrics and initiatives to senior management and other stakeholders.
- Drive continuous improvement initiatives to improve product quality and reduce costs.
Qualifications:
- Bachelor's or Master's degree in Engineering, Quality Management, or a related field.
- Minimum of 5 years of experience in quality engineering, with a focus on high-level product quality and design verification.
- Strong understanding of quality principles and methodologies, including statistical process control, root cause analysis, and failure mode and effects analysis.
- Demonstrated experience leading design verification activities, including the development of test plans, the execution of tests, and the analysis of results.
- Strong problem-solving skills and ability to lead cross-functional teams to solve complex quality issues.
- Experience with field quality initiatives, including the monitoring of product performance in the field, root cause investigation, and effective corrective action implementation.
- Excellent communication skills, with the ability to effectively communicate with cross-functional teams and senior management.
Why Berkshire Grey?
- Opportunity to work with cutting-edge AI-powered robotic solutions that are transforming the supply chain and logistics industry.
- A culture of innovation and collaboration, with a commitment to professional development and growth.
- Competitive compensation and comprehensive benefits package.
Travel:
Will travel be required? Yes, 10%
This role is primarily on-site and will require the candidate to be regularly present at both our Bedford, MA and Worcester, MA locations.
5110-2502AG