Are you passionate about leveraging AI to revolutionize the retail industry?
SymphonyAI is seeking a dynamic and experienced Associate Account Manager, Retail-CPG to join our Retail division. In this role, you will play a crucial part in driving client success by managing key accounts, fostering long-term relationships, and delivering innovative AI-driven solutions. You will work alongside a talented team to help our retail clients optimize their operations and achieve their business objectives in an ever-evolving market landscape.
As an Associate Account Manager, Business Development for SAI’s Retail Collaboration and Data Monetization team, you will be responsible for driving sales and strategic partnerships. This individual will serve as the driver of sales efforts with a focus on Client Acquisition as well as portfolio expansion within our CPG Insights practice. Critical for success in this role will include communicating and demonstrating SAI’s products delivering client ROI and enhanced business performance within a Retail Collaboration environment. The Associate Account Manager, Business Development will be responsible for new business activities from front-of-funnel prospecting through deal close and client transition to the ongoing Customer Success team. Our ideal candidate will have experience within the CPG industry.
Job Description
What you will do:
- Build and maintain a robust pipeline of qualified leads and opportunities, ensuring consistent progress through the sales cycle.
- Leverage Sales Enablement Technology, including CRM and Marketing tools, to communicate to targeted groups of prospects effectively and efficiently.
- Develop and execute sales strategies to achieve revenue targets for retail collaboration subscriptions.
- Understand the business needs and pain points of prospective clients to effectively position SymphonyAI’s solutions and services.
- Clearly articulate product and program features and benefits along with value proposition to multiple levels and personas within customer organizations.
- Write and customize proposals and presentations that clearly communicate why the solution is right for specific clients based on their business needs.
- Demonstrate deep understanding of Retailer trends, successful use cases, and benefits of collaboration
- Partner with multi-functional partners including Client Success, Pre-Sales and Product team to ensure complete understanding of relevant CPG use cases.
- Use CRM tools to manage sales pipeline and track customer interactions.
- Provide accurate sales forecasts and regular progress reports to sales leadership, highlighting key wins, challenges, and potential areas for improvement.
What you will bring to SymphonyAI:
- Minimum of 2 years of experience in sales, business development, or a related role; preferably in the data analytics or technology sector
- Proven experience as a sales hunter and an ability to drive strategic sales cycles and close business.
- Excellent analytic skills and knowledge of data driven decision-making and leveraging customer insights, preferably in a CPG environment.
- Track record of consistently meeting or over-achieving assigned objectives and working in a quota-based environment.
- Excellent communication, negotiation, and presentation skills.
- Aggressive self-starter, able to quickly adapt to changing environments.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor’s degree in Business: Marketing, Data Analytics, or a related field
- Requires knowledge of:
- Syndicated Point of Sale (POS) Data Industry (e.g. NielsenIQ, Circana, SPINS, etc.)
- Primary Research methods and analytics
- eCommerce environments and Path-to-Purchase analytics
About Us
About Us: SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to today serve 2000+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 30 countries.
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