People Matter

Senior Business Analyst



IT, Sales & Business Development
Singapore · Singapore
Posted on Tuesday, July 9, 2024

Senior Business Analyst

A successful Senior Business Analyst will prove to be effective within complex stakeholder landscapes by being a trusted advisor to Programme and Project Managers and other key stakeholders across the Sensa-NetReveal product offerings.

Your key responsibilities will include gathering and documenting requirements for Sensa-NetReveal software, leading design workshops with the client, resolving design issues, understanding the client's business model and processes, supporting development efforts throughout the entire SDLC, and training, documentation, and knowledge transfer activities.

This is a client-facing role so you will have to build strong relationships with the senior client stakeholders and subject matter experts. The role requires absolute professionalism in presenting to clients, running demonstrations and demonstrating proficiency in offering design solutions that meets the client's specific needs.

Job Description

Main Responsibilities:

  • Prepare and lead requirement gathering workshops with clients.
  • Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with the Sensa-NetReveal product offering.
  • Manage the client review and sign-off process for the suite of functional documents and artefacts.
  • Take overall responsibility for the documentation of functional artefacts.
  • Build strong relationships with senior client stakeholders and internal Product Management team.
  • Keep abreast of product & regulatory changes.
  • Prepare and deliver training sessions to the client's business users.
  • Project-driven work requirements with overtime as needed to meet deadlines.

Required Experience & Skills:

  • Minimum of 5 years' experience within the financial services industry in a client-facing role.
  • Minimum of 5 years’ experience working with Sensa-NetReveal or similar compliance product including PEP/Sanctions screening, Customer Due Diligence and SWIFT payment filtering solutions.
  • Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client's expectations.
  • Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions.
  • Excellent communication skills, both written and verbal and able to communicate confidently and effectively at any level of the organisation.
  • Ability to grasp technical concepts and translate them into business solutions.
  • Good working knowledge of SQL and experience with Databases such as Oracle, DB2, SQL Server and Postgres.
  • An understanding of compliance processes and workflows within the financial services industry advantageous.
  • Experience of software development lifecycle practices (preferably Agile).
  • Good knowledge of IT systems, architectures and terminology.
  • Knowledge and exposure with Unix (Solaris, AIX, Linux, HP UX) advantageous.
  • Strong interpersonal/leadership skills.
  • Advantageous to have knowledge of financial regulatory topics, ideally to include AML, KYC, FATCA, CRS, and related topics.
  • Advantageous to have expertise in industry standard modelling tools and methods.

About Us

Who We Are

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.