People Matter

Senior Technical Consultant



Poznań, Poland · Poland
Posted on Monday, July 8, 2024

SymphonyAI NetReveal provides financial crime, risk management and fraud detection and prevention across banking, financial markets, and insurance. NetReveal is our flagship product with a customer base of global top tier financial institutions. Our solution is constantly gaining market share in the detection and prevention of financial crime and fraud. The product is also applicable to credit risk, counterterrorism, anti-money laundering and other investigative functions/processes.

Our Technical Consultants possess critical skills to implement, integrate, upgrade, administer, support and extend NetReveal applications. These are exciting roles with ownership of one or more areas of delivery within proof of concepts, analysis and design phases, refreshes, implementations and upgrades!

Job Description

What you will be doing:

  • Creating and maintain NetReveal project environments for top tier global financial institutions
  • Deploying NetReveal application releases internally and on client site if required
  • Participating in technical workshops and meetings (internal and external)
  • Investigating and resolve technical issues
  • Providing support to clients' technical staff regarding NetReveal set up
  • Capturing and documenting requirements and installation guides
  • Developing and documenting configurations for the NetReveal Application, application environment etc.
  • Partnering with teams based in Poland, UK, Ireland, mainland Europe, Middle East, Africa, North America, and APAC
  • Using your organizational and planning skills to maintain performance and manage your time effectively
  • Implementing technical processes

Essential skills

  • Minimum 5 years' experience or equivalent in a technical role such as technical/IT support, software installation, system engineering or similar

  • Previous experience of setting up development environments and software deployment

  • Degree in a technical discipline such as computer science or similar

  • Practical experience working with various databases and good knowledge of SQL (e.g. indexes/performance optimization)

  • Experience working with enterprise operating systems - Linux

  • Prior experience creating Bash scripts and debugging them

  • Knowledge of software development tools, principles, and techniques.

  • Good communication skills and experience of team working and problem-solving skills

  • Technical troubleshooting skills

  • Fluency in spoken and written English

Desirable skills:

  • Experience / knowledge of application servers such as JBoss, Websphere, Apache Tomcat
  • Real time messaging queues and systems (JMS, MQ)
  • Understanding of Java and J2EE architectures
  • Fluency in additional European language would be a strong advantage
  • Understanding of cloud services AWS/Azure

What we offer:

  • Supportive colleagues who will provide one-on-one mentoring to help you apply your talents to real world development challenges
  • To grow professionally within the organisation as your career moves along a development path to promotion and the achievement of your professional goals
  • The support of the company to study and gain certification with globally recognised technical and business skillsets
  • Experience with Industry wide system development methodologies and processes, such as Agile and AWS
  • Flexible working hours and opportunities to work remotely
  • Working in an international environment on solutions that are delivered worldwide

About Us

Who We Are

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.