People Matter

Solution Architect



Toronto, ON, Canada · California, USA
Posted on Monday, July 8, 2024

SymphonyAI - Financial Services is a successful global technology business division of Symphony AI. The Financial Services suite of solutions is deployed by leading banks, insurers and government organisations to prevent financial crime and ensure regulatory compliance. In addition to software development, sales and support functions, Financial services provides consultancy and implementation services.

Job Description

We are hiring a Solution Architect who will be responsible for ensuring our solutions meet the needs of SymphonyAI Financial Services clients. The role requires the candidate to deliver solutions to multiple clients, over different domains. Solution Architects must employ consideration of the end-to-end life cycles of a solution such as operational support and management, integration, change and extension, migration and re-platforming, transition to live, re-use, withdrawal/retirement and disposal.

Solution Architects will work with very senior client and internal stakeholders to understand, influence and shape requirements and solution approaches. The role will involve deploying an excellent understanding of mainstream and emerging technologies and the evangelism of innovative approaches to business problems is encouraged. The intellectual capability to rapidly develop expertise and authority in new areas is a frequent feature.

The role requires the candidate to select and tailor the engineering processes that are used to develop the solution and govern the technical quality of the work as it is executed. As expert communicators with deep knowledge in more than one discipline, there is a frequent need to coordinate the activities of multiple functions within the organisation to deliver enduring capabilities and service to our clients.

What you will be doing:

Helping our business grow

• Consult with clients to evolve and shape early solutions with design sessions and POVs.
• Work with Account Management, Sales and Pre-sales functions to equip them with robust technical and solution authority.
• Support bids, pitches and to develop or qualify new opportunities. Identify and quantify costs required to provide solutions or services to prospect clients.
• Understand and leverage existing organisation and capabilities working with marketing, product and proposition experts to incorporate the reuse of solution elements from multiple service lines.

Representing us in the industry

• Represents at company level in articulating company thinking with regard to solution offerings, external partnering and collaboration with solution vendors and technology providers.
• Participates in cross-industry architectural working groups and within relevant professional bodies.

Delivering excellence

• Manages a team of technical staff, nurturing and guiding them in their roles. Continually providing the team with career guidance and assessing and delivering feedback on their performance and development.
• Responsible for all architectural activity through the project lifecycle. Setting standards for tools, techniques and delivery quality and ensuing they are adhered to.
• Takes technical responsibility for all stages in the architectural and engineering process with a particular focus on quality, scope and risk management and mitigation.

Driving forward our strategy

• Responsible for understanding, articulating and realising the company strategy. Ensure that solutions, engineering deliverables and approaches are in step with the goals of the organisations.
• Identifying, evangelising and driving changes to the organisation to help manifest tangible aspects of the business’ strategy.

Skills and Experience:

Essential skills

• 10+ years in software application domain and 5+ years architecture/design experience of a similar role.
• Proven experience of ownership of solutions through delivery and transition into operation and their subsequent refinement, or modification.
• Domain knowledge of Banking and Financial Services Industry.
• Excellent communication and interpersonal skills with clients, project team members, and senior stakeholders.
• Experience of working in a product, consulting or Software As A Service model (SaaS) environment.
• Ability to explain technical concepts in business language to variety of stakeholders.
• Having experience of communicating with and influencing Technical, Business and Information Security stakeholders to drive outcomes.
• Established competence in managing and developing technical delivery resources.
• Practical experience of the estimation of labour and material costs for providing solutions and services.
• Practical experience of information security requirements for providing services out of a public cloud environment.
• Working experience of Agile and DevOps delivery models.
• Experience in SaaS solution specification, delivery and transition to service.
• Experience in databases such as Oracle, PostgreSQL.
• Experience of working on and deploying highly secure web based applications on J2EE Application Servers such as RedHat JBoss EAP, IBM WebSphere Application server
• Experience of working on Linux and Unix environments.
• Proven experience of delivering and supporting hosted solutions on public cloud platforms leveraging IaaS, PaaS or FaaS.
• Practical experience of production deployments utilising AWS PaaS components - specifically, RDS, EMR, EKS, Kafka, Spark, Cognito and OpenSearch or their Azure equivalents
• Practical experience of containerized deployments making use of Kubernetes, AWS EKS or Azure AKS.
• Working experience of performance analysis and optimisation techniques for Databases, J2EE Application Servers and applications running on Hadoop clusters.

Desirable Skills

• Working knowledge of architecture frameworks (e.g. Zachmann, TOGAF and MODAF) and other design articulations (e.g UML).
• Working experience of IaC, specifically Ansible, Terraform and AWS CloudFormation for the definition and provision of environments, solutions and services.
• Working experience of the deployment, management, maintenance and utilisation of big data platforms such as Cloudera Data Platform (CDP).
• AWS Certified Solutions Architect at Associate level or above.
• Experience in defining and implementing cloud architecture processes and polices.
• Experience in redefining software applications for cloud native deployment.
• Overseeing cloud security processes and controls.
• Experience in leading structured and objective evaluations of third-party suppliers and software solutions.
• Familiarity of emerging technologies such as Dask, Grafana, Iceberg, CockroachDB, Trino etc.

About Us

Who We Are
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, financial services, manufacturing, media, and business IT. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 3,000 talented leaders, data scientists, and other professionals across thirty-three countries. SymphonyAI is an SAIGroup company, backed by a $1 billion commitment from Dr. Romesh Wadhwani, a successful entrepreneur and philanthropist.

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