People Matter

Product Implemenation Engineer



Toronto, ON, Canada · California, USA
Posted on Monday, July 8, 2024

SymphonyAI Financial Services is a leading provider of advanced data analytics solutions for risk management in the financial services sector. We combine enterprise-grade technology with cutting-edge AI capabilities to deliver efficient and accurate risk management solutions. We are seeking a highly skilled Product Implementation Engineer to join our team and contribute to our continued growth and success.

Job Description

Collaborating with customers and internal teams on the deployment, integration and troubleshooting of the Sensa-NetReveal financial crime solution suite. The Sensa-NetReveal financial crime solution suite delivers improved detection and lower total cost of ownership with a single platform for Fraud, Compliance, Anti-money Laundering and Sanctions Screening. It is used by banks, insurers, government departments and law enforcement agencies around the world to provide threat insights, combat criminal threats and enhance competitive advantage. NetReveal identifies unusual and suspicious behaviours hidden in the constant flow of data moving around an organisation. It combines machine learning and predictive entity-level analytics with advanced social network analysis to identify risk, criminality and fraud. Our in-depth industry expertise, coupled with innovative and powerful technologies, means that NetReveal identifies irregular activity faster and with more intelligence than conventional systems.

Key Responsibilities:
• Deploying and integrating enterprise solutions including:
• Configuration of the software and supporting applications
• Design and development of custom extensions, to provide required integrations or
• Responding to and leading resolution of technical issues
• Adhering to and enhancing software development approaches and methodologies
• Applying and developing leading edge analytical methods, including data mining techniques
and social network analysis
• Ability to self-manage in delivering high quality work product to meet project expectations within
• Going beyond routine questioning to find the underlying causes of problems or discrepancies to
identify problems and develop sound solutions
• Tracking and reporting development progress to Team lead
• Ability to work with other members of teams in a collaborative manner

Skills and Experience Required
• Bachelor’s or Master’s degree (or equivalent) from a recognized university in Computer
Science, Engineering, Information Technology, Physics, Mathematics or Statistics or closely
related field
• 3+ years’ professional experience as a strong individual contributor in a team in enterprise-wide
software deliveries using an SDLC delivery framework (Waterfall or Agile)
• Hands on experience in the following:
• Languages: Java, Python, Scala (working knowledge of at least 1 is required. Other
OOP languages may be considered)
• Databases: Oracle, PostgreSQL (Strong knowledge of SQL concepts and
procedural language constructs in 1 is a must. Other DBMS such SQL Server,
MySQL, or DB2 may be considered)
• J2EE Application Servers: JBoss EAP, IBM WebSphere (familiarity in at least 1 is
• Messaging and Streams: JMS and Kafka
• Scripting: Linux/Unix and shell scripting (must be comfortable working in Linux based
• Source Control Tools (SVN, GIT of equivalent)
• Ability to provide hands-on support to test team during QA cycles.
• Excellent analytical and problem solving skills
• Excellent communication skills and interpersonal skills
• Willingness to travel when necessary to meet client needs

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 20 countries.