People Matter

Solution Consultant



Software Engineering, Sales & Business Development
Bengaluru, Karnataka, India · India
Posted on Monday, July 8, 2024

At SymphonyAI, we are building the leading AI SaaS company for enterprise transformation across the most critical industry sectors. We provide focused AI applications designed to rapidly solve challenging business problems and deliver breakthrough insights, increasing operational efficiencies and growing revenue for customers

Job Description

Symphony RetailAI is global leader in AI-enabled decision platforms, solutions and insights for driving profitable revenue growth for retailers and CPG manufacturers – from customer intelligence to merchandising, personalized marketing to supply chain. Our organization rapidly innovates to drive faster, more profitable decisions through AI, machine learning and voice technologies.

To help high volume retailers and CPG manufacturers move beyond the hype of AI and toward the actual realization of benefits, we’ve launched a three-pronged approach to delivering profitable revenue growth -

“Identify, Activate, Realize (IAR).”

We identify growth opportunities through AI recommendations; activate plans and execute intelligent actions; realize the goal by measuring improvement in revenue and profit.

We put IAR to work each day in achieving our customer promise:

  • To show profitable growth in one year for our customers
  • Be the easiest to do business with
  • Have the best quality and service for customer success
  • To champion breakthrough AI-enabled innovation


You will get a chance to work in a company who has word class solutions in retail supply chain management, you will be part of Professional Services Organization Team.


  • Demonstrates good understanding of the product and its architecture.
  • Picks up new technologies with ease, solves complex technical problems and multitasks between different projects.
  • Develops low level design documents by taking into the account performance aspects (both UI & DB), application security etc.
  • Assists with design of architectural patterns, interfaces, and Web services and models.
  • Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals Retail et
  • If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW.
  • Create a detailed project plan and align the stakeholders at customer and SRAI’s end on the jointly developed project plan, milestones, timelines.
  • Lead the design sessions to understand customer business requirement and to come up with a detailed design.
  • Take complete ownership from design to delivery by talking to different teams in order to deliver on-time with quality
  • Monitor the implemented solutions performance and the impact to provide enhancements or suggest improvements.
  • Great written and verbal communication skills, including presentations and proposals for both business and technical deliverables.
  • Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan.
  • Work with SRAI product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
  • Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
  • Continually engage with the customers to manage priorities and expectations, identify new opportunities
  • Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
  • In addition to meeting the accepted SLAs, it also facilitates improvement and upside (expansion) opportunities post-delivery.
  • SW tools used primarily: SRAI Retail Supply Chain platform, oracle cloud.
  • 8-12 Years of overall experience with 5 years of end-to-end implementation experience in supply chain projects.
  • Should have handled EU and US customers, Asian markets are good to have.
  • Should have some background in SCM/Retail/Analytics or done ERP implementations.
  • Ability to work with and as a true team member
  • Mentor the team to follow the best practices in the industry with regards to process and delivery.
  • Structured and organized in working style with an ability to handle pressure.

Essential skill:

  • Strong knowledge on Java scripts and other open-source JS frameworks like vue.js, react, node.js etc.
  • Strong knowledge on design patterns
  • Strong knowledge Java, JEE Technologies
  • Strong knowledge on SQL/PL-SQL
  • Good in performance tuning (UI, non-UI & DB) and in gathering the performance statistics
  • Good knowledge of XML, JSON, HTML5, Ajax
  • Hands-on experience on automated code unit test for e.g. Jasmine, Mocha, Junit etc.
  • Good knowledge on web services (SOAP/REST), micro services
  • Good to have knowledge on NOSQL DB’s
  • Good to have knowledge on Azure DevOps, GIT
  • Strong analytical & problem-solving skills
  • Excellent communication skills

About Us

SymphonyAI is an enterprise AI company transforming the world's largest industries with packaged AI applications. SymphonyAi is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we empower organizations to harness the full potential of data-driven insights. SymphonyAi enterprise applications rapidly deliver transformative business value across retail, CPG, financial services, manufacturing, media, IT and enterprise operations, and the public sector.

We are on a mission to build a “World Class Engineering Team” with a high-performance culture. Over 3000 talented leaders, data scientists, and other professionals incubate and build SymphonyAI Group solutions.