People Matter

Director of IT



IT, Education
Tel Aviv-Yafo, Israel
Posted on Sunday, April 7, 2024

Director of IT

at At-Bay (View all jobs)

Tel Aviv-Yafo, Gush Dan, Israel

About At-Bay

At-Bay combines world-class technology with industry-leading insurance to help clients meet risk head-on. Partnering with brokers and business owners alike, we provide modern insurance products and active risk monitoring services for companies of every size and in every industry. Our team boasts many backgrounds and skills, from analysts and developers to designers and underwriters, and everything in between — all working together to redefine what it means to be an insurance company.

We’re proud to be a diverse company and to have expertise from multiple industries driving our culture. At-Bay is expanding rapidly, and as we grow, we’re prioritizing inclusive hiring practices and supportive team environments. We’re committed to building a company culture where people of all identities and backgrounds are empowered to thrive, develop their career, and bring their full selves to work.

At-Bay is a globally distributed company with hubs in Atlanta, New York City, San Francisco, and Tel Aviv. To date, we have raised ~$300 million in funding from Acrew Capital, Glilot Capital, Icon Ventures, ION Crossover Partners, Khosla Ventures, Lightspeed Venture Partners, M12, entrepreneur Shlomo Kramer, and Qumra Capital.

Your impact

As the Director of IT Infrastructure & Security, you will play a pivotal role in shaping the foundation and future of our IT operations globally. Your leadership will ensure the seamless integration and security of our software, hardware, and vendor relationships, directly impacting the efficiency and safety of our organization. Through your strategic oversight, you will address and overcome the challenges of standardization, accountability, and security, thereby streamlining our processes and safeguarding our information assets.


  • Strategic Leadership: Provide global leadership for the management of software, hardware, and vendor decisions, ensuring alignment with the organization’s goals.
  • Internal IT Security & Compliance: Spearhead internal initiatives, including the development and implementation of policies and procedures. Ensure all IT operations comply with relevant laws, regulations, and standards, mitigating risks and maintaining trust.
  • IT Helpdesk Management: Manage 2 local helpdesk teams (Israel and US) and 6 office locations, focusing on end-user support, office IT maintenance, and procurement.
  • Budget Management: Responsible for the creation and oversight of the software budget, ensuring optimal allocation of resources.
  • IT Applications Oversight: Oversee the integration of third-party software applications and external consultants, ensuring effective customization and compliance.
  • Global Procurement & Processes: Implement standardized procurement processes for IT resources and vendors worldwide, eliminating waste and confusion.
    • Software Licenses Management: Oversee the procurement, compliance, and management of software licenses across all departments.

Attributes and Qualifications

  • Strategic Vision: Proven ability to lead IT infrastructure and security teams in a SaaS global company, with a keen eye for innovation and efficiency.
  • Leadership: Proven track record of working with global cross-functional teams, fostering collaboration, and driving team accountability.
  • Security and Compliance: Extensive experience in developing and enforcing security policies, with a thorough understanding of compliance standards relevant to the industry.
  • Communication: Exceptional interpersonal and communication skills, capable of effectively negotiating with vendors, consulting with stakeholders, and leading teams.
  • Problem-Solving: Strong analytical and problem-solving skills, with a demonstrated ability to address challenges creatively and implement practical solutions.
  • Technical Expertise: In-depth knowledge of IT infrastructure, security best practices, software licensing, and global procurement processes.
  • Education and Experience: A bachelor's degree in Computer Science, Information Technology, or related field. A minimum of 10 years of experience in IT management, with at least 3 years in a senior leadership role overseeing IT infrastructure and security.

What you'll get

  • A competitive salary and options package
  • An amazing role and professional growth opportunity
  • Passionate, smart, and fun people to work with