People Matter

Sales Operations Manager



Sales & Business Development, Operations
San Francisco, CA, USA · United States · Remote
Posted on Wednesday, May 15, 2024

Anrok is pioneering the way in addressing a crucial challenge for businesses worldwide: navigating the complex realm of sales tax and VAT. As tax regulations continue to change and become more intricate, companies require a dependable and automated solution to manage risk and ensure global compliance doesn’t become a drag on their revenue. Anrok’s cutting-edge platform seamlessly integrates with various billing and payment systems, streamlining sales tax monitoring, registration, reconciliation, and filing across multiple jurisdictions.

In Sales Operations, you will lay the foundation for operational excellence and efficiency for the growing sales team. You will work closely with the sales leaders to build a data-driven approach to identifying and engaging with prospective Anrok customers throughout the customer journey.

In this role, you will:

  • Lead the identification and analysis of opportunities, challenges, and inefficiencies in the customer journey, presenting your findings with supporting data and analysis.

  • Manage our Salesforce instance, ensuring data accuracy, integrity, and user adoption.

  • Drive the execution and optimization of sales tools (Outreach, Chili Piper, Gong, etc.) to improve team productivity.

  • Provide strategic support to initiatives such as lead routing, developing territories, forecasting performance, setting quotas and capacity planning.

  • Work with sales and marketing leadership to design & implement workflows and processes for GTM teams.

What excites us:

  • 2 - 4+ years of Revenue/Sales Operations experience at a software company.

  • Strong proficiency in Salesforce administration, configuration, and customization.

  • Experience with sales tools such as Outreach, Gong, and Chili Piper.

  • Strong SQL and Excel skills (required), and introductory knowledge of other programming languages is a plus.

  • Exceptional written communication skills with an emphasis on being clear, concise, and informative.

  • You are a self-starter and have a track record of navigating ambiguity and producing concrete results.

  • You embrace solving problems and always seek improvement.

What we offer:

  • The equity upside of an early-stage startup with the product-market fit of a later-stage company.

  • Daily lunch and snacks for those working out of our San Francisco office.

  • Medical, dental, and vision insurance covered 100%.

  • One Medical membership covered, flexible sick benefits and more.

  • Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.

  • Bi-annual team offsites and optional quarterly gatherings at the SF HQ office.

  • Home office setup stipend to ensure you have the equipment you need to thrive at work.

For employees based in the San Francisco Bay Area, we follow a hybrid model where we come into the office 3 days a week to collaborate in person. For employees located outside of the San Francisco Bay Area, you will work remotely full-time.