People Matter

Automation & Release Engineer

AIX Ventures

AIX Ventures

Palo Alto, CA, USA
Posted on Wednesday, June 26, 2024

Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.

Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.

Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.


We are seeking a skilled Automation & Release Engineer for managing and automating the build and release processes for our enterprise software products. The Automation Engineer will coordinate with multiple teams including development, QA, and operations to ensure effective release planning and execution. This role requires a proactive individual with a strong background in Scripting, Automation, CI/CD methodologies, version control and multi cloud-based deployments.

  • Manage and maintain build servers and environments.
  • Plan and coordinate release activities with development, QA, and operations teams.
  • Stakeholder communication with Product, Engineering & CS teams.
  • Ensure smooth and timely delivery of software releases.
  • Develop and maintain release notes and documentation.
  • Implement and manage source control systems (e.g., Git).
  • Ensure proper version control and branching strategies are followed.
  • Implement and manage CI/CD pipelines to automate testing and deployment.
  • Monitor and improve pipeline efficiency and effectiveness.
  • Collaborate with development teams to integrate CI/CD best practices.

This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.

Basic Qualifications:

  • 5+ years’ experience in release management for SaaS products.
  • Strong knowledge of build management and CI/CD tools (e.g., Jenkins, Travis CI, CircleCI).
  • Proficiency in configuration management and source control systems (e.g., Git).
  • Familiarity with Git, Jenkins, Travis CI, CircleCI, or similar tools.
  • Excellent understanding of software development lifecycle and agile methodologies.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Bachelor's degree in Computer Science, or a related field.

Preferred Qualifications:

  • Startup experience
  • Experience with SaaS Enterprise Software Products
  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Knowledge of containerization technologies (e.g., Docker, Kubernetes).
  • Familiarity with scripting languages (e.g., Python, Bash).

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.