People Matter

Locations

Palo Alto, CA, USA

industry

Information Technology

Size

201-1000 employees

Stage

Series C+

founded in

2017

Aisera is a leading provider of generative AI solutions that helps enterprises boost revenue, improve user productivity, lower operating expenses, and create magical user experiences. Aisera’s products are AiseraGPT, AI Copilot, AI Search, and AiseraLLMs, which are built on the AI Experience (AIX) platform that serves as an enterprise generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallucinations, and increased resolution rates. Aisera offers these domain-specific LLMs across a wide range, including IT, HR, finance, sales, marketing, customer service, life sciences, healthcare, financial services, and retail. Aisera complements these offers with action bots that are built-in and customized AI workflows through a visual studio to take actions and improve business process automation. Organizations can unlock human potential to save millions in operational costs, enhance productivity by 80%, and achieve 75% auto-resolution rates – all while reducing support costs by 80%. Aisera is a privately held company headquartered in the U.S., with additional offices in Greece, Canada, and India. It has a sizable partner network that gives it a broad geographic presence. Aisera has received numerous recognitions, including the following: IDC MarketScape Leader in Generative AI, Forbes AI50; CNBC Upstart 100 Top Startup; Deloitte Technology Fast 500, Forrester Wave™: Chatbots for IT Leader, Certified Great Place to Work, Data Breakthrough Award, AI Excellence Award, Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TIE50 Startup Award; and Silicon Review 50 Most Admired Companies.

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