People Matter

Communications Manager



Marketing & Communications
New York, NY, USA
Posted on Wednesday, November 15, 2023

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a highly-talented, results-oriented communications professional to join the Communications Team. The team advances Affirm’s business objectives in conjunction with building and protecting the company’s reputation. We do this by working closely with the media, using consistent and compelling narratives, and identifying creative storytelling opportunities.

The ideal candidate is a self-starter, persuasive storyteller, critical thinker, and problem solver. They are an excellent writer, highly organized, and detail-oriented. They love spending time with reporters, have a track record of media results, and bring long-standing reporter relationships. They are collaborative, adaptable, tenacious, and excel in a fast-paced, dynamic environment.

What you’ll do:

  • Partner with other leading communications experts, marketers, and cross-functional teams to advance Affirm's mission and business objectives through creative, compelling storytelling opportunities

  • Support communications efforts that increase Affirm’s awareness and preference among consumers and merchants through earned media, content, and social strategies

  • Develop and execute communications strategies for key company initiatives, including merchant announcements, product launches and thought leadership, creating materials such as blog posts, press releases, talking points, FAQs, and media lists

  • Identify, research and design unique story angles that proactively insert Affirm into the conversation or enable meaningful participation

  • Manage complex issues impacting multiple audiences, collaborating closely with XFN business partners to ensure consistent and compelling communications to clients, consumers, and media

  • Coach executives, providing media training, key message development, and interview preparation

  • Build and manage relationships with members of the media reaching consumers and merchants

  • Define and measure the impact of communications initiatives in partnership with the broader Communications team

What we look for:

  • 5-7 years of PR/communications experience — in-house and/or agency — preferably with partner and/or product communications experience and time spent in a dynamic consumer tech company environment

  • Strong writer and communicator who is confident pitching ideas internally and externally

  • Extraordinary teammate — no job is too big or too small — who is eager to make their mark in a fast-paced organization

  • Exceptional project management skills, with a heightened attention to detail

  • Understanding of data-based measurement and decision making

USA Pacific base pay range (CA, WA, NY, NJ, CT): $138,800 - $208,200
USA Sapphire base pay range (all other U.S. states): $124,900 - $187,300

Please note that visa sponsorship is not available for this position.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We have a simple and transparent remote-first grade-based compensation structure. Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training. Across the broader organization, certain roles are eligible for equity awards upon hire, promotion, tenure milestones and for performance.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.