People Matter

Senior Product Manager, Pricing & Churn

Academia.edu

Academia.edu

Product
San Francisco, CA, USA
Posted on Wednesday, July 17, 2024
About Us
Academia.edu is the world’s leading platform for researchers and scholars to share their work, discover research and connect with fellow academics globally. Our bold vision: to democratize and accelerate the world's research, enhancing the speed of scientific discovery and technological progress for the benefit of everyone. We imagine a world where accessing academic papers is effortless, keeping track of cutting-edge research is seamless and collaborating with researchers is easier than ever before. Our platform empowers hundreds of millions of scholars worldwide to push the boundaries of human understanding. We believe in the power of knowledge to change lives and the world, and our commitment to this mission drives everything we do.
Join us as we continue to redefine what's possible in the world of research. Discover careers that challenge, inspire and propel you toward a future where your ideas can truly change the world. At Academia.edu, we're not just shaping the future of research—we're shaping the future of possibilities.
Please note that this role is in the San Francisco Bay Area.
We're excited to have a packed and lively office on Tuesdays and Thursdays. Twice a week those of us in the Bay Area come to our office located in the Financial District for All Hands, intense collaboration, brainstorming activities, and fun events. There are small rooms for 1-1 mentoring sessions or heads down work, and larger rooms for team activities. We continue to support a flexible work environment for all of life’s surprises and needs with generous time off and flexible daily work schedules.
The Role
We are seeking a Senior Product Manager (Sr PM) to lead our Pricing & Churn team. This team is responsible for 100% of our revenue growth initiatives, including global pricing work, payment infrastructure and testing, reactivating churned users, and optimizing checkout experiences. The role spikes heavily on analytical rigor and on developing solutions that optimize revenue internationally, as a substantial part of our revenue comes from markets outside the US (though the US is our single largest market).

Key Responsibilities

  • Strategize, define, and prioritize the product roadmap for the Pricing & Churn team
  • Lead and coordinate cross-functional teams across engineering, design, and data
  • Ideate and oversee the development, planning, and design of new features and techniques from concept to market
  • Utilize product metrics to guide decision-making and evaluate success
  • Craft product requirements for MVPs and feature enhancements
  • Contribute to the overarching product strategy
  • Drive business impact; help us attract and retain our users!

Requirements

  • Minimum 5 years of B2C online product management experience
  • Proven expertise in working on B2C products serving millions of users
  • Exceptional communication skills, both written and oral
  • A previous stint working in monetization-related growth work (pricing, payments, subscriptions, product marketing through checkout, churn reactivation)
  • Technical understanding and ability to engage in high-level technical discussions
  • Demonstrated ability to make a significant business impact
  • Customer-centric approach with a knack for data-driven validation
  • Extensive experience with A/B testing
  • Startup experience is essential

Nice to Haves

  • Experience in Edtech or Academia
  • A stint in growth-stage tech companies during a ‘high-growth’ period, particularly B2C subscription businesses
  • Previous experience working in growth (product) functions
We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
Benefits
Comprehensive Healthcare Coverage: 100% employer-paid medical, dental, and vision insurance for you and your dependents
Generous Time Off: 21 paid vacation days, 12 paid company holidays, and unlimited sick days; paid parental leave and other leaves for life’s needs; 6-week paid sabbatical every 4 years
Flexible Work Arrangements: Flexible daily schedules within a hybrid work environment, annual remote-office budget, and monthly WFH internet stipend
Competitive Compensation: Competitive salary, 401k plan, and stock options
Mission-Driven Company: Join a mission-driven company to accelerate and democratize the world’s research
Learn more on our Careers Page!
Academia is a proud equal-opportunity employer and we are committed to hiring and supporting a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.